Complaints Policy

SB SKILLS SOLUTIONS LTD is committed to providing the best possible service, and we recognise that occasionally customers may feel that they have cause to complain about the service they have received.

Privacy Policy

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Health & Safety

SB Skills Solutions Ltd supports and encourages the promotion of health and safety measures in its workplace. Read our full Policy Statement here.

GDPR and Data Protection Policy

SB SKILLS SOLUTIONS LTD understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Equality and Diversity Policy

SB Skills Solutions recognises its legal obligations and will ensure that all UK and European law in relation to equality of opportunity and diversity issues to which the company is obliged to comply is adhered to and in particular obligations under the Equality Act 2010 and the Employment Equality (Sex Discrimination) Regulations 2005, and all other legislation and regulation relating to equality of opportunity

Modern Slavery Policy

SB Skills Solutions Ltd is committed to the prevention of modern slavery in the workplace and all areas of our supply chain. SB Skills wish to ensure everyone has the same rights and liberties by acting ethically to stop all forms of modern slavery.

Codes of Practice and Privacy Notices

SB SKILLS SOLUTIONS LTD have put codes of practice in place to ensure you receive the privacy that you are entitled to when you work with us.

Data Protection Policy

SB Skills Solutions Ltd is committed to protecting all data that we hold on our systems. By protecting our clients and candidates, SB Skills Solutions Ltd hopes you will feel safe working with us.

Infomation & Data Governance Framework Policy

SB Skills Solutions Ltd is dedicated to strong information and data governance. SB Skills Solutions believe the quality of our services, planning, performance measurement, assurance and financial management relies upon accurate and available information for everyone.

Information Security Policy

SB SKILLS SOLUTIONS LTD understand that safeguarding company information is key to the success of delivering good service to our clients.

Promoting Learner Health and Wellbeing Policy

SB Skills Solutions Ltd is committed to ensuring, as far as reasonably practicable, a planned approach to learners’ personal health and wellbeing. It will positively promote the health and wellbeing of all learners.

RARPA Policy

SB Skills Solutions Ltd recognises the importance in assessing the quality and level of achievement of its funded provision (none regulated training). It is important to know that learners are progressing both personally and within the wider community.

Whistleblowing Policy

SB Skills Solutions Ltd is committed to the highest standards of openness, probity and accountability.

Safeguarding Policy

SB SKILLS SOLUTIONS LTD is dedicated to safeguarding everyone we are responsible for. By setting out these policies, SB Skills Solutions Ltd hope to ensure the wellbeing of everyone we work with.

Child Protection and Allegations against Staff Policy

SB SKILLS SOLUTIONS LTD aims to ensure that appropriate action is taken in a timely manner to safeguard and promote children’s welfare, all staff are aware of their statutory responsibilities with respect to safeguarding, staff are properly trained in recognising and reporting safeguarding issues.

Online Safety and Social Media Policy

This policy provides guidance on how our organisation uses the internet and social media, and the procedures for doing so.

Safer Recruitment Policy

The safe recruitment of staff is the first step to safeguarding and promoting the welfare of children and adults
with a care and support need in education. SB Skills Solutions is committed to safeguarding and promoting
the welfare of all learners.

Our Policies